Delete your HerdHawk account

Effective October 27, 2026

This page explains how to ask for your HerdHawk account to be deleted, and what is deleted and what stays. It applies to the HerdHawk Android app and the HerdHawk web app, which use the same account. Deleting is done by HerdHawk support, by email, so a person can check the request really comes from you.

How to ask

• In the app: open Settings, then Ranch and account, then Delete my account, and choose Email the request. Your email app opens with the request written for you. On a device without an email app, choose Copy the request and send it yourself.
• By email: write to support@herdhawk.com from the email address you sign in with, with the subject "Delete my HerdHawk account".

Support replies by email to confirm, then deletes the account within 30 days.

What is deleted

• Your sign-in: email address, password and display name.
• Your place on every ranch you belong to.
• Any ranch that only you belong to, with all its records.

What stays

• A ranch you share with others keeps its records, including the animals, checks and notes you entered.

Before you ask

• Keep a copy: export your records as CSV (Reports, Export), or save reports as PDF.
• If others work on a ranch you own: make one of them an owner first (Settings, Team), so the ranch keeps an owner.
• Let changes sync: records saved on your phone that haven't reached the server yet can't be kept once the account is gone.

Records on your own devices

Records the app keeps on your phone or in your browser for offline use stay on that device until you clear the browser's site data or uninstall the app.

Questions

Write to support@herdhawk.com. See also the privacy policy.